UB12350 12V 35AH SLA BATTERY L1 TERMINAL pack of 2 batteries

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Price: $116.25    

Product Feature

• UB12350, 12V 35AH, SLA BATTERY
• WHEELCHAIR BATTERY, SCOOTER BATTERY
• MEDICAL BATTERY
• EMERGENCY EXIT LIGHTING BATTERY, ALARM BATTERY
• APC BATTERY, UPS BATTERY, RBC BATTERY

Product Description

D5722 UB12350 12V 35AH - Absorbant Glass Mat (AGM) technology for superior performance. Valve regulated, spill proof construction allows safe operation in any position.

Common uses for the UB12350: Consumer Electronics, Electric Vehicles, Engine Starters, Golf Carts, Hunting, Lawn and Garden Tools, Medical Mobility, Motorcycles, Photography, Power sports, Portable Tools, Solar, Toys and Hobby, Access Control Devices, Emergency Lighting, Security.

UB12350 12V 35AH SLA BATTERY L1 TERMINAL pack of 2 batteries Review

PROS: I got a refund through amazon.

CONS:
1) Shipped in the WORST possible way- these very heavy batteries were only in one small box in one bigger box with a tiny piece of 4" x 4" bubblewrap. Thats it. Needless to say, they got bashed up incredible in shipping, boxes had torn open, contacts had been bent/warped, and a handle was ripped off. They also shipped one at a time without telling me. Meaning I only had one battery for weeks waiting for the other one. Making extra trips to the post office with these heavy things was not fun.

2) Batteries are NOT NEW. Both batteries were not even close to new, measuring ~12.7v on arrival and only 13.1v after a full 3-state float charge. For those that don't know, new batteries should measure 14.7v on a max charge, and at LEAST over 13.6v with some shelf life deterioration. This company has obviously either a) been leaving these on shelves for months or years, or b) is selling people old used batteries. I think it is the first case.

After using these batteries for a week, they show their age- hills are slow to climb and the lifespan is around 60%. I bought my last batteries (Werker brand) a year ago and they were super strong and fast, nothing like these. They also measured 14v+ like a new battery should.

3) Really, really, reeeeally bad customer service. I emailed them a couple times about the problem and waited over a week with no response. Only after I filed a Amazon a-z claim did they even respond to me. They send out generic emails saying "we value your service and if you have a problem email [email removed]" which must be some kind of joke. The replies I did get were short, unapologetic, and basically a 'couldnt care less' attitude. Thankfully Amazon stepped in to fix things.

CONCLUSION: This place is ripping off people that arent techs and thus dont know what a used battery v. new battery is like. Even worse, they are screwing over people that are disabled and are struggling as it is. SCAM Alert, beware!

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